If it still won't print your printer may be paused or another print job may be holding up the queue. Once the updates are complete, reboot your computer then try your print job again. Walk through the Software Update wizard and have it download and install any updates that it finds. To do that: click the Apple button at the top left corner and choose Software Update. The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. Make sure you have all Apple software updates installed If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac. This article is for troubleshooting when you can't get your document to print at all. Note: If your printer is displaying an error message please contact the manufacturer of the printer for support of that specific error message.